Many organisations large, medium or small, face the same problems of, the lack of time or resources to produce information on time, high costs of staff and other overheads, reliance on a limited number of persons who may not have all round skills, may fall sick, go on holiday or leave the job altogether. Training and re-training of new employees can be costly and can result in lost time. These problems can be easily solved by the Whitehills Associates Team, who will use the latest technology to run a part or the entire accounts and/or data processing department of your company. Whilst all Information will be provided on a timely basis, you will be offered significant savings on your costs.. You can have all the information in a standard form or as customised reports to suit your requirements.

Transfer of information

Client’s staff or WHA designated staff will transmit the information to us by courier, post, fax, e mail or by uploading files to our secure servers. The choice of the method to be used is to be decided by you.

Diary System for Data Collection and Production

WHA operate a sophisticated electronic diary system where all the activity pertaining to the client’s accounting functions will be recorded and scheduled. The system issues automatic prompts on a regular basis, to all persons responsible for the work to be done, to ensure the timely delivery of all work, without the need for the client to remind WHA Staff.

Processing of work

All input data that enters the WHA system is logged, recorded and stored electronically ready for processing. The processing team will study the said information and will resolve any queries that they have before entry into the accounting system. All work processed will be checked for accuracy and quality of presentation at least 3 times before the work is published and is accessible by the client. WHA has dedicated staff who research on how to improve on our processing, reporting, storage and communication systems on a daily basis.

Access to updated information

Clients can access their information via the internet from anywhere in the world, 24 hours a day, 365 days a year under strict security protocols. The data accessed, can be stored in a local computer for the client to use offline. Should the clients require hard copies of reports on a regular basis, this also can be arranged.

Storage, confidentiality and security of your company information

WHA prefer not to remove any documents or hard copy originals from the client organisation. All input data that is converted into an electronic platform, all accounting ledgers and final reports are loaded up to our servers on a regular basis forming a comprehensive filing system which can be accessed by the client at any time. All WHA servers are backed up automatically on a daily basis to 4 different locations internationally to avoid the problems of a server failure at any one location. To maintain confidentiality and security of information, all servers are protected by strict security protocols.

Training and guidance in the use of our services

WHA have simplified the process of working with a few straight forward steps. Client’s staff will receive guidance at the outset and on a continuous basis of the procedures and the improvements thereon.

The Communication Process

Communication between WHA and the clients would be by email, phone, a dedicated internet phone connection, fax, mail or courier. WHA also have video conferencing facilities for clients.

WHA Fees

Standard flat fee is set to include all WHA costs and this fee will be fixed for a minimum period of 6 months. Should there be a material change in the volume of work, the fees would be negotiated to be in line with the new levels of activity.

Contract Period

WHA is very flexible in their association with the client and would agree on a contract and notice period acceptable to the client.

Standard Terms and Conditions

We would provide you a copy of our terms and conditions at the time you decide to enter into a contract for our services.